GDPR Policy
Effective Date: 1/10/25
TopGServices is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. This policy outlines how we handle your personal data, your rights under the GDPR, and how you can exercise them.
1. Data Controller
TopGServices acts as the Data Controller for the personal data you provide to us. Our contact details are:
- Company Name: TopGServices
- Address: 500 West Jefferson Street, Suite 2000
Louisville, Kentucky, United States - Email: support@topgservices.com
- Phone: +12702969154
2. What Data We Collect
We may collect the following types of personal data:
- Identity Data: Name, username, date of birth.
- Contact Data: Email address, phone number, postal address.
- Transaction Data: Payment information, order history.
- Technical Data: IP address, browser type, device information, and usage data.
- Marketing and Communications Data: Preferences for receiving marketing materials.
3. How We Use Your Data
We process your personal data for the following purposes:
- To provide our services and fulfill contractual obligations.
- To process payments and deliver orders.
- To communicate with you regarding your account, transactions, or inquiries.
- To send promotional materials if you have opted in.
- To comply with legal obligations.
- To enhance our services and user experience through analytics.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual Necessity: To provide services or products you have requested.
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: To improve our services and maintain security.
- Consent: For sending marketing materials or processing special categories of data.
5. Data Sharing and Transfers
We do not sell or rent your personal data. However, we may share your data with:
- Service Providers: To assist with payment processing, marketing, and customer support.
- Legal Authorities: If required by law or to protect our legal rights.
- International Transfers: Your data may be transferred to countries outside the European Economic Area (EEA) where necessary. We ensure appropriate safeguards are in place, such as standard contractual clauses.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. When data is no longer required, it will be securely deleted or anonymized.
7. Your Rights
Under the GDPR, you have the following rights:
- Access: Request access to your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Limit the processing of your data.
- Portability: Receive your data in a structured, commonly used format.
- Objection: Object to data processing for direct marketing or legitimate interests.
- Withdraw Consent: Revoke consent for data processing at any time.
- Lodge a Complaint: File a complaint with your local data protection authority.
To exercise your rights, please contact us at [Your Contact Email].
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These include encryption, access controls, and regular security audits.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience and analyze usage. For more information, refer to our Cookie Policy.
10. Updates to This Policy
We may update this GDPR Policy from time to time to reflect changes in legal requirements or our practices. Users will be notified of significant updates, and the updated policy will be posted on our website.
